Orders are shipped every day except Saturdays, Sundays and holidays. Orders are shipped the same day when payment is credited to the seller's account by 13:00. If the payment is credited to the seller's account after 13:00 or on a weekend or holiday, the order is shipped the next business day.

We carefully select and purchase products directly from world famous manufacturers. In addition, we also offer a wide range of our own products, which are made from selected quality raw materials. We strive to ensure that our customers can enjoy the best crochet materials when creating their masterpieces.

We strive to provide our partners with the most favorable conditions for wholesale purchases. We understand that each wholesale buyer is unique and requires an individual approach. Therefore, we have developed flexible conditions that help our clients optimize their costs and increase profits.

Under European Union rules, a seller must repair, replace, or give to customer a full or partial refund if something turns out to be faulty or doesn't look or work as advertised. The customer can return any purchase of suitable quality within 14 days without explanation, except for goods made to order.